Effective date: 28 August 2025

Sixteen64 (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.

1. Scope

This policy applies to personal information collected from:

Visitors to our website [sixteen64.com],

Individuals who book a demo, subscribe to communications, or otherwise engage with our services, and

Customers using the Sixteen64 platform.

It is designed to comply with applicable privacy laws, including:

United States: CCPA and CPRA (California), and other state privacy laws.

Canada: PIPEDA.

United Kingdom: UK GDPR and Data Protection Act 2018.

European Union: EU General Data Protection Regulation (EU GDPR).

2. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, phone number, company name, job title.

Professional Information: Company size, industry, role, use cases.

Technical Data: IP address, browser type, device identifiers, usage activity.

Transactional Data: Billing details, order history (if you become a customer).

Marketing Preferences: Communication preferences and consent choices.

Sensitive Data (California CPRA): We may collect limited “sensitive personal information,” such as account login details or payment information, solely for the purpose of providing services. We do not use or disclose sensitive personal information for any other purpose without explicit consent.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our products and services.

To respond to inquiries, demo requests, and support needs.

To send service-related communications.

To send marketing messages (only where consent or legitimate interest applies).

To personalize user experience and improve our website.

To comply with legal obligations.

4. Legal Bases for Processing (EU, UK & Canada)

Where applicable under GDPR and PIPEDA, we process personal data based on:

Consent (e.g., for marketing communications).

Contractual necessity (e.g., delivering services you requested).

Legitimate interests (e.g., improving our platform, preventing fraud).

Legal obligations (e.g., compliance with financial or tax regulations).

5. Sharing & Disclosure

We may share personal information with:

Service Providers & Partners: Hosting, analytics, CRM, payment processing, marketing tools (under strict contractual safeguards).

Legal & Compliance: Where required by law, regulation, or court order.

Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell personal information and we do not share sensitive personal information except as required to deliver services.

6. International Transfers

As a global company, data may be processed in countries outside your place of residence (including the United States).

For EU/UK residents, transfers outside the EEA/UK are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards.

For Canada, data transfers comply with PIPEDA requirements.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services,

Fulfill legal, accounting, or reporting obligations, or

Resolve disputes and enforce agreements.

8. Your Privacy Rights

United States (CCPA/CPRA):

Right to know categories of data collected.

Right to access your personal data.

Right to deletion.

Right to opt out of “sale” or “sharing” of personal data.

Right to correct inaccurate data.

Right to limit use of sensitive personal information.

Right to non-discrimination for exercising privacy rights.

Canada (PIPEDA):

Right to access your personal information.

Right to request correction of inaccurate information.

Right to withdraw consent at any time.

United Kingdom & EU (UK/EU GDPR):

Right to access and obtain a copy of your data.

Right to rectification (correction of inaccurate data).

Right to erasure (“right to be forgotten”).

Right to restriction of processing.

Right to data portability.

Right to object to certain processing (including marketing).

Right to withdraw consent at any time.

Right to lodge a complaint with the ICO (UK) or your local EU Data Protection Authority.

To exercise any rights, contact us at [email protected].

9. Cookies & Tracking

We use cookies, pixels, and similar technologies to improve website functionality, personalize experiences, and support analytics and advertising. Visitors in the EU/UK will be prompted to manage cookie preferences via a cookie consent banner, as required by GDPR.

10. Security

We use industry-standard technical, organizational, and administrative measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

13. Contact Us

If you have questions about this policy or your rights, contact us:

Sixteen64

📧 Email: [email protected]